Sales Effectiveness Lead partnering with UK Sales Leadership Team to drive performance at Domestic & General. Focused on continuous improvement and strategic performance initiatives in a regulated environment.
Responsibilities
Lead the development and execution of a strategic performance improvement plan for UK Sales, ensuring alignment across all KPIs and KRIs to drive sustainable commercial growth.
Influence and collaborate with senior stakeholders to deliver the plan, balancing competing priorities and resource constraints while safeguarding the experience and effectiveness for front-line colleagues.
Ensure effective management of regulatory obligations by embedding robust governance, risk management, and control frameworks within UK Sales operations.
Act as the senior UK Sales voice in cross-functional forums (e.g. Tribes), shaping business-wide decisions and ensuring sales priorities are fully represented and integrated.
Partner with Commercial Insights, Group MI, and Ops Performance to ensure accurate, timely, and actionable reporting of UK Sales performance, enabling data-driven decision-making.
Oversee performance monitoring across all KPIs and KRIs, ensuring early identification of risks and leading the implementation of corrective actions to maintain delivery against strategic objectives.
Requirements
Deep expertise in sales operations within a regulated environment.
Experience working with outsource partners.
Strong commercial acumen and external market awareness.
Ability to apply best practice in selling while maintaining compliance.
Excellent analytical skills and ability to turn data into actionable insights.
Skilled in drafting governance papers and delivering high-impact presentations.
Proficiency in PowerPoint and strategic storytelling for senior stakeholders.
Benefits
Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards.
Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
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