Operations Manager overseeing multiple complex services in a supported living environment. Seeking a compassionate, experienced leader passionate about delivering exceptional care.
About the role
- Vice President responsible for multi-site water and wastewater operations in Michigan and Indiana. Leading strategic growth and financial health across municipal and private facilities.
Responsibilities
- Lead and develop regional managers, project managers, and plant managers responsible for operating multiple water and wastewater facilities.
- Set clear goals, standards, and priorities for safe, compliant, and efficient operations across the portfolio.
- Provide executive oversight for multi-site operations, guiding troubleshooting, optimization, and adoption of best practices.
- Own P&L for the operations group, including budgeting, revenue growth, cost control, and margin improvement.
- Drive financial accountability down to regional and project managers, ensuring they understand how to run their part of the business.
- Build and nurture relationships with key municipal and private clients, serving as an executive-level point of contact.
- Identify and pursue new business opportunities and expansions, including renewals, add-on services, and new sites.
- Lead or support negotiations for major contracts, renewals, and pricing adjustments.
- Partner closely with internal engineering and construction teams.
- Represent the company in industry settings and forums, reinforcing a strong reputation in the water/wastewater community.
- Foster a culture of professional growth, technical excellence, and leadership development.
Requirements
- A minimum of 10+ years of experience in water or wastewater operations, including multi-site leadership and responsibility for a broad team.
- At least 5+ years in senior-level management with P&L accountability and comfort making business decisions.
- Bachelor’s degree in Engineering, Environmental Science, Business Administration, or a related field preferred; equivalent experience in water/wastewater operations is also acceptable.
- Hands-on understanding of how treatment plants actually run, paired with the ability to step back and lead strategically.
- Advanced water/wastewater operations certifications or equivalent experience in Michigan, Indiana, or comparable regulatory environments.
- Strong client-facing skills with the ability to build trust, navigate sensitive issues, and maintain long-term relationships.
- A collaborative, coaching leadership style that emphasizes communication, development, and shared problem-solving.
- Ability to travel regularly within Michigan and Indiana to visit sites, meet with clients, and connect with internal teams.
Benefits
- Health insurance
- Retirement plans
Job title
Job type
Experience level
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Not specified
Degree requirement
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