Section Manager role at Desjardins focusing on process optimization within the competency development team. Leading a team to implement a strategy for Claims Division, including Auto, Property, and Commercial claims.
Responsibilities
Support the work organization and operational planning for the Team
Develop, implement and track the teams action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Promote Desjardins Group’s cooperative values
Continuously improve the management of processes under your responsibility
Requirements
Bachelor’s degree in a related field
A minimum of eight years of relevant experience
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Knowledge in Auto, Property and Commercial Insurance Lines of Business
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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