Personal Finance Advisor at Caisse Desjardins de Rouville managing client relationships and advising on financial strategies. Focus on member satisfaction and integrated financial solutions within the cooperative.
Responsibilities
Develop and maintain lasting and trusting business relationships with members and clients
Advise members and clients on optimal strategies and collaborate with them to define expected outcomes
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Stay up to date on the financial services industry, market trends and best practices in your field
Participate in outreach activities and represent the caisse in the community
Requirements
Bachelor's degree in a related field
A minimum of one year of relevant experience
Mutual fund representative certificate – Autorité des marchés financiers (AMF)
Knowledge of French is required
Knowledge of current financial, economic, political and legislative events
Understanding of the philosophy and fundamentals of financial services cooperatives
Familiarity with policies, legislation and standards related to products and services offered by the caisse and with Desjardins business processes
Service standards
Techniques for assessing and monitoring individual financing applications
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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