Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
About the role
- Key Account Manager at AUNA Seguros identifying strategic partnerships in Mexico's healthcare sector. Involves onboarding agents and collaborating with internal teams for project success.
Responsibilities
- Identificar, contactar y formalizar alianzas con promotorías estratégicas a nivel nacional.
- Diseñar e implementar procesos de onboarding y capacitación comercial para agentes.
- Acompañar el proceso de venta y apoyar a líderes de promotoría en generación de demanda y seguimiento.
- Coordinar acciones conjuntas con equipos internos (ventas, marketing, producto, Legal, etc.) para garantizar el éxito en la implementación de los proyectos con aliados.
- Asegurar la adopción del sistemas y uso adecuado de materiales, guiones y herramientas de venta.
- Asesorar y apoyar a los aliados en el uso de las herramientas de ventas y estrategias de comunicación comercial.
- Implementar campañas de activación, concursos y esquemas de incentivos para mejorar ratios de producción, persistencia y % anualizadas.
- Coordinar con áreas internas (Producto, Legal, SalesOps, Marketing) para resolver bloqueos y acelerar flujos comerciales.
- Analizar el performance de cada promotoría (ventas, CAC, churn, densidad, % de conversiones) con apoyo del equipo de Sales excellence e identificar oportunidades de mejora o desactivación.
- Presentar reportes semanales y mensuales sobre el avance del canal, con planes de acción.
Requirements
- Licenciatura en Administración, Negocios, Economía, Marketing, Finanzas o afines.
- Deseable especialización en ventas consultivas, retail financiero o seguros.
Benefits
- Flexibilidad de trabajo
- Capacitación comercial
- Apoyo en procesos de venta
- Herramientas y materiales de venta
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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