Hybrid Strategy & Planning Manager

at Deliveroo

• Job title: Strategy & Planning Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Strategy & Planning Manager at Deliveroo, leading strategic planning and project management for merchant team. Collaborating with cross-functional teams to enhance business performance and targets.

Responsibilities

• Own and run the Merchant org’s annual and quarterly planning cycles
• Lead the target-setting process from start to finish
• Be the primary voice for reporting progress on the Mx strategy
• Take full responsibility for key strategic projects
• Provide hands-on support to our cross-functional teams ("Pods")
• Take the lead on how the merchant leadership team and their teams operate to achieve strategic targets
• Build and manage the day-to-day processes that help the leadership team stay organized
• Set and maintain a high bar for how the team works

Requirements

• 6+ years of experience in consulting, strategy, chief of staff, business operations, or product operations; in a fast moving environment
• Excellent communication skills, both written and verbal, with the ability to influence across teams and Exec level leadership
• Demonstrated ability to drive structure, clarity and impact in complex environments
• Strong commercial acumen and ability to balance tight deadlines with managing the impact on our frontline teams and merchant partners
• High personal ownership and bias for action, while knowing when to escalate or seek alignment
• Collaborative mindset, able to work across a diverse set of teams and perspectives
• (Bonus) Experience in marketplaces, consumer tech, food delivery or multi-market businesses

Benefits

• Make a visible impact every day – Your work directly improves experiences for customers, partners and riders.
• Learn fast in an entrepreneurial environment – Work close to the market with autonomy, pace and real responsibility.
• Build a career, not just a role – Stretch yourself, develop new skills and grow as the business evolves.
• Deliver together in an inclusive culture – Collaborative, values-driven teams that support how you work best.