Account Manager responsible for managing high-value restaurant partners for Deliveroo. Focusing on strategic growth, data-driven initiatives, and enhancing partner performance and customer experience.
Responsibilities
Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.
Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.
Identify opportunities for category expansion, new business initiatives, and portfolio optimization.
Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.
Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.
Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.
Requirements
Proven experience in account management, business development, or strategy, preferably within food delivery, F&B, or e-commerce.
Exceptional analytical and problem-solving skills; advanced proficiency in Excel
Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.
Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.
Excellent written and verbal communication skills in Arabic and English
Proactive, data-led, and results-oriented mindset with a passion for improving partner success.
Team player who thrives in fast-paced, cross-functional environments.
Benefits
Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
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