Account Manager responsible for delivering impactful communications campaigns in London for M+C Saatchi World Services. Collaborating with multidisciplinary teams to support social change initiatives.
About the role
- Account Manager at Deephaven Mortgage managing mortgage loan processes for brokers. Ensuring accuracy and communication throughout the loan approval and closing process in a hybrid role.
Responsibilities
- Act as the main point of contact for the broker once the loan has been submitted
- Review loan applications for accuracy and completeness
- Collect and verify all documentation required for initial and final loan approval
- Proactively manage the Estimated Closing Date and keep stakeholders informed
- Prepare and submit initial, conditional, and final loan packages to underwriting
- Maintain timely and professional communication with brokers, adhering to service level agreements (SLAs)
- Process change of circumstance requests within SLA timelines
- Convert and organize loan documentation using Encompass
- Send Notices and Counter Offers to brokers as applicable
- Work closely with Account Executives, Underwriters, and Closers to ensure a seamless process
- Order and review necessary services and verifications
- Ensure the highest level of broker and customer satisfaction
Requirements
- 3+ years of mortgage processing experience
- Proficient in MS Office including Word and Excel
- Knowledge of current regulatory compliance requirements
- Organized, analytical, detail oriented, and self-motivated
- Manage pipeline to ensure Service Level Agreements (SLAs) are met
- Communicate effectively with others, both verbally and in writing
- Maintain the highest level of confidentiality and quality
- Maintain knowledge of products and programs offered
- Complete responsibilities effectively and efficiently with minimal direction
- Manage daily tasks to ensure business needs are consistently met
- Present self in a professional manner and interact with all levels of organization and outside contacts appropriately
- Comply with Deephaven policies and procedures
- Adopt the Deephaven culture that contributes to an environment of teamwork and promotes a positive company image to external customers
- Complete all assigned training by required dates
- Wholesale experience preferred
- Encompass systems knowledge preferred
- Ability to work a hybrid schedule in office in the Ballantyne area of Charlotte, NC
Benefits
- Flexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all)
- Future Finance Focused – Generous employer-matched 401(k) plan
- Community Connect – Philanthropy Committee that creates charitable initiatives
- Health from Day One – Comprehensive health insurance starting on day one of employment
- Family Matters – Competitive maternity and paternity leave
- Culture & Celebrations – Culture Committee with team-building events and celebrations
- Ideas Welcome – Encouraging thought leadership and innovation
- Guidance & Growth – Mentorship opportunities for career development
- Perk Up – Exclusive discounts on travel, tech, pets, legal, and more
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Senior Account Manager fostering client relationships and driving business growth at Jellyfish. Managing accounts, mentoring junior members, and optimizing project execution with innovative solutions.
Senior Account Manager managing existing client relationships and securing new accounts in digital marketing agency. Leading pitches and coordinating with colleagues to meet client needs.
Gerente de contas na área de vendas da BU de Diagnóstico de Imagem da Strattner. Responsável pela gestão e prospecção de clientes no setor de saúde no Brasil.
Account Manager managing strategic customer accounts for an AI data platform in New York City. Focusing on expansion and long - term value while collaborating with technical stakeholders.
Senior Brand Manager supporting entertainment partnerships at CAA. Managing client relationships and overseeing projects to connect brands with culture through entertainment.
Account Manager at Curant Health, liaising with rare disease manufacturer partners. Ensuring client satisfaction and supporting successful execution of contracted services in healthcare.
Key Account Manager developing client relationships within public sector in Berlin. Managing both farming and hunting sales strategies for sustainable growth.
Relationship Manager for Business Cards & Payments focused on small and mid - sized businesses. Engage local businesses to create long - term relationships and drive financial solutions in a designated territory.
Director of Risk at Capital One managing strategies for US Card Partnerships. Leading a team to enhance risk management practices and drive growth initiatives.