Hybrid HR Administrator

at DCC plc

• Job title: HR Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £26,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Leicester, United Kingdom

About the role

• HR Administrator providing HR administrative support to colleagues within the hybrid People Services team at Flogas. Ensuring a smooth HR process while maintaining data integrity.

Responsibilities

• Act as the first point of contact for all HR Internal customers (our colleagues), providing a warm, professional, and efficient response to telephone and inbox queries.
• Strive for first-time resolution and ensure every colleague interaction reflects the highest standard of service
• Administer all core HR processes (starters, leavers, contractual changes, absence, training, references, probation & FTC’s) with a customer-first mindset, ensuring a smooth and supportive process for colleagues at every touchpoint.
• Maintain and update SOPs to ensure HR processes remain efficient, standardised, and easy for colleagues to navigate.
• Administrator onboarding tasks such as saving new starter information, liaising with line managers, chasing required documentation, updating colleagues' details, and sending onboarding and scheduled follow-up emails.
• Administer reward-related processes (long service awards, eyecare, private medical insurance) in a way that celebrates and supports colleagues’ contributions and wellbeing.
• Handle HR system administration with accuracy, ensuring data integrity within the HRIS so colleagues can always rely on up-to-date and reliable information.

Requirements

• Educated to at least GCSE standard, with passes at grade C(4) or above (or equivalent) in English and Mathematics
• Experience of providing a professional administrative support service within a face paced environment
• Proven track record of delivering high quality work, to deadlines
• Strong customer driven service mindset and approach
• Able to communicate effectively at all levels within an organisation
• Track record of having delivered improvements within an administrative environment
• Excellent organisational skills, to manage & prioritise workload to meet conflicting deadlines
• Committed and personable with fluent written and verbal communication skills
• Is motivated by providing standards of excellence
• Develop effective relationships across the business

Benefits

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
• Enhanced Family Friendly Leave