Account Manager at Slick supporting salons with technology and training while building long-term customer relationships. Focused on education, sales, and enhancing customer experiences.
Responsibilities
Build relationships with salon owners and customers
Support customers as they become active users of Slick
Conduct excellent onboarding and training for new accounts
Educate customers on existing and new features
Upsell POS payments to existing customers
Minimize churn through relationships and training
Represent the customer in product discussions
Requirements
Prior consultative sales experience
Experience managing customers either in-person or over the phone
Experience in delivering training sessions
Passion about the hair and beauty industry / consumer trends
Must get to know our product and be confident in selling its benefits.
Ability to analyze opportunities and risks
Benefits
Competitive salary and benefits
Open PTO and a generous paid holiday schedule
Supportive work environment with the flexibility to work where/how you want in-office, remote, or hybrid
The opportunity to shape a company, product and strategy and become part of an awesome team who will always have your back!
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