Strategic Partner Account Manager at Benifex driving B2B partnerships and growth in the US market. Leveraging experience in employee benefits technology to create and manage strategic relationships.
About the role
- Account Manager responsible for servicing key clients in Commercial Real Estate at Green Street. Involves renewals, training, and strategy development for revenue growth.
Responsibilities
- Renewing existing accounts with increased service levels and pricing
- Demonstrating expertise in communicating and selling all aspects of the Green Street platform
- Creating and implementing a key account strategy and account plan for each client
- Forecasting revenue for upcoming renewals on monthly, quarterly and annual bases
- Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform
- Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
- Providing feedback from clients to assess possible enhancements to existing products and the need for new products
- Transitioning new clients from point of sale to the Green Street platform
- Maintaining accurate customer database of industry contacts and interactions for reporting, and utilizing various tools (Salesfore, Salesloft, Gong, etc.)
- Consistently providing detailed updates on activities to Account Management team
- Contributing to team effort and work on special projects
- Identifying upsell and cross sell opportunities to drive incremental revenue for New Business
Requirements
- A Bachelor’s degree with high distinction in finance, accounting, real estate, economics, or a related field
- 3-5+ years of experience in a sales or customer service environment
- Superior relationship management skills and a desire to help people
- Strong motivation to achieve results and collaborate effectively with team members
- Experience negotiating with clients, or a desire to learn
- Excellent communication skills, both verbal and written
- Competent computer skills to perform essential functions listed above (Word, Excel, PowerPoint, and Access)
- Well-developed presentation skills
- Fundamental understanding of financial industry (investment banks, lenders, private equity firms, hedge funds, stocks, bonds, etc.) with preference for understanding of Commercial Real Estate.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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