Hybrid Account Manager

Posted 2 hours ago

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About the role

  • Account Manager at Twelve overseeing all aspects of client management for beauty and luxury brands. Responsible for driving strategic growth and nurturing long-term partnerships with clients.

Responsibilities

  • Proactively manage all new client briefs through production
  • Efficiently manage all daily external client communication relating to active briefs through production
  • Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment
  • Lead the project management of all internal partners to respect Twelve’s expected response times and client’s ASL’s
  • Track and cultivate new business activity, regularly engaging with prospective clients to develop partnerships and identify growth opportunities, and providing weekly status updates to stakeholders
  • Continuously nurture and strengthen new business relationships to secure long-term partnerships through in-person meetings, calls, and consistent follow-ups
  • Define and implement tailored client strategies to identify opportunities for growth, address client-specific challenges, and exceed sales and account targets
  • Proactively identify and analyze needs, gaps, and areas of opportunity to capture within the client’s supply base to generate additional opportunities for Twelve
  • Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities
  • Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve’s solutions remain relevant and impactful

Requirements

  • 6+ years of experience in the beauty, fashion, or luxury sector
  • Highly analytical with the ability to think strategically and be a confident decision-maker
  • Ability to travel within the EU
  • Fluency in English, with additional languages as a bonus (French, Spanish, Italian, Mandarin, or Cantonese)
  • Ability to manage multiple clients and multiple tasks efficiently in a professional and respectful manner

Benefits

  • Time off in line with French regulations, including additional RTT days
  • Hybrid working model, 3 days in office
  • Discretionary bonuses
  • Additional company days off (e.g. Birthday Day)
  • Monthly remote work allowance
  • Transportation reimbursement and health coverage in accordance with French regulations

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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