Senior Account Manager overseeing client relationships and project management in a leading packaging design agency. Fostering communication between clients and design teams in a hybrid work environment.
Responsibilities
Client support & advisory: Maintain and grow long-term client relationships; advise on design and branding projects.
Project management: Oversee design and communication projects — from concept through final delivery.
Resource management: Plan and allocate internal resources across projects to ensure efficient utilization and smooth workflows.
Briefing & coordination: Translate client requirements into clear briefs for our creative team.
Strategic planning: Develop and implement marketing and design strategies in collaboration with our clients and our strategy team.
Proposals & invoicing: Prepare proposals and invoices and monitor project budgets.
Requirements
You have at least 3–5 years of professional experience in design or communications agencies, preferably in packaging or print production.
Nice to have, but not mandatory: a relevant degree or vocational qualification.
You are familiar with project management, client consulting, cost negotiations, and acting as an interface between clients and creative teams.
You have experience in strategic brand communication and a good understanding of FMCG clients' needs.
You enjoy independently leading complex projects and are highly organized.
You manage clients nationally and, if desired, internationally in English.
Benefits
Good work–life balance through an annualized working-time account, company holidays, flexible hours, part-time options & flexible remote work days
Support for professional and personal development, e.g., free language courses
Tolerance, diversity and mutual support are practiced and celebrated
Subsidy for Urban Sports Club membership & Deutschlandticket (public transport pass)
Company pension scheme & capital-forming payments
Complimentary refreshments and (healthy & indulgent) snacks available
Feel-good managers on four paws (office dogs)
A great WINner team that likes to celebrate occasionally :-)
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