Key Account Manager responsible for managing ecommerce business for leading brands in Southeast Asia. Working across multiple platforms and ensuring account success with strategic planning and execution.
TI
Hybrid Senior Director, Senior Relationship Manager – Retirement Solutions
Posted 3 days ago
About the role
- Senior Director managing complex client relationships and strategic growth for TIAA. Focus on delivering lifetime income solutions and mentoring internal teams in consultative sales.
Responsibilities
- responsible for deepening client relationships and identifying sales opportunities within a large complex book of clients
- delivering a distinctive and strategic client experience through leadership of integrated teams ensuring growth, retention and servicing of existing client relationship
- accountable for deepening relationships with key decision makers and partners to drive plan and participant outcomes
- leads the internal integrated client team with responsibility to grow, retain and deepen relationships that drive positive client outcomes
- establishes the strategic approach to growing business and executes to drive profitable results
- identifies, influences, and executes on a strategic vision of both the plan sponsor and TIAA
- effectively positions the value of lifetime income to sell our products and solutions to plan sponsors and consultants
Requirements
- 5+ years’ experience in institutional consultative sales and client relationship management experience
- Individuals with a Consultative Selling Approach with a focus on client experience will be best suited for this role
- 7+ years’ experience in Institutional consultative sales and client relationship management experience preferred
- Demonstrated experience developing and maintaining executive/key influencer/buyer relationships at client institutions
- Complete understanding of IRA, 403(b), 401(a)/(k), 457(b) and (f) defined contribution plan technical rules, including nondiscrimination rules and ERISA requirements
- Strong presentation skills with the ability to prepare executive summaries using Microsoft’s PowerPoint, Excel and Word applications
Benefits
- superior retirement program
- highly competitive health offerings
- wellness programs
- work life offerings
- professional development opportunities
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