Training Specialist II responsible for training WIC staff at the Orange County Department of Health. Ensuring staff adherence to state procedures and coordinating training efforts.
About the role
- Instructional Designer responsible for developing engaging eLearning content for Cyara's AI-driven customer experience assurance. Collaborating with product teams and using advanced tools for training effectiveness.
Responsibilities
- Design and develop high-quality learning content (eLearning, ILT, VILT, blended programs) aligned with business objectives and role competencies.
- Translate complex product and technical concepts into simple, engaging, and interactive learning experiences.
- Partner with SMEs, product, and engineering teams to identify training needs and gather accurate content.
- Leverage authoring tools (Articulate 360, Captivate, Camtasia, Vyond, Adobe Suite) and Generative AI to accelerate development while maintaining instructional quality.
- Create learning pathways and curricula for different audiences (technical, customer-facing, internal teams).
- Apply instructional design models (ADDIE, SAM, Bloom’s Taxonomy) and adult learning theory to ensure effective outcomes.
- Test, evaluate, and continuously improve content based on learner analytics, performance data, and feedback.
- Work with the LMS administrator to publish, manage, and measure training effectiveness.
- Ensure all learning materials align with accessibility, branding, and quality standards.
- Stay current on emerging learning technologies, AI tools, and industry best practices to enhance Cyara’s training strategy.
Requirements
- 3–4 years of proven experience as an Instructional Designer or Learning Experience Designer.
- Strong portfolio showcasing interactive eLearning, ILT/VILT, or product training design.
- Excellent English communication and writing skills with a global learner mindset.
- Proficiency in eLearning authoring and multimedia tools (Articulate 360, Camtasia, Snagit, Adobe Creative Suite, Vyond).
- Familiarity with LMS platforms (e.g., Docebo, Moodle) and SCORM/xAPI standards.
- Knowledge of instructional design methodologies, accessibility standards, and adult learning theory.
- Ability to collaborate effectively with SMEs, product teams, and cross-functional stakeholders.
- Exposure to technical or SaaS-based products preferred.
- Bonus: Experience using HTML/CSS, Git, DITA/XML, or AI-based content creation tools.
Benefits
- Cyara offers a competitive salary
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Organizational Development Advisor enhancing organizational and human capacity at Desjardins. Aligning workforce strategies with business objectives in a hybrid work setting.
Instructional Designer focusing on training strategies and learning design at Reliable Controls. Collaborating with cross - functional teams to create high - quality training materials for sustainability innovations.
Instructional Designer developing training curricula and materials for Northrop Grumman's Learning and Communications Solutions team. Focused on innovative solutions for training in digital media across diverse projects.
Instructional Designer responsible for creating engaging training materials for defence sector. Collaborating with teams to enhance learning experiences using innovative technologies.
Quality Systems Training Manager handling Quality Systems Training Program and Veeva Vault LMS at GRAIL. Supporting training compliance and continuous improvement initiatives for quality management systems.
L&D Consultant designing structured learning journeys and training materials at Infoya. Collaborating with technical teams to create engaging learning experiences in a hybrid work environment.
Employment Specialist at The Arc of Ocean County supporting individuals with disabilities in achieving employment goals. Mix of coaching, community outreach, and independent work in a hybrid setting.
Mining Technical Training Consultant at Caterpillar enhancing technical capabilities of dealers and customer - facing personnel in MineStar systems. Delivering training and consulting on mining technology operations.
Sales Learning & Development Specialist responsible for upskilling sales teams across France, Belgium, and Spain in a hybrid environment with Alan.