Hybrid Sales Analyst

at Centorrino Technologies

• Job title: Sales Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ERP, ITSM
• Location requirements: Hybrid, Coburg, Australia

About the role

• Sales Analyst joining the Sales Operations team at Centorrino Technologies in Coburg. Responsible for analyzing sales data, producing reports, and supporting operational projects.

Responsibilities

• Collect, analyse, and interpret sales data to identify trends, performance gaps, and areas for improvement.
• Produce regular sales reports and forecasting insights to support planning, target setting, and decision-making across the Sales organisation.
• Utilise systems such as ConnectWise, QuickBooks, and Fathom to understand sales and financial outcomes, and identify opportunities to enhance value delivery.
• Review historical sales data to highlight customer opportunities and inform proactive outreach strategies.
• Maintain and improve data cleanliness standards within CRM and ITSM systems.
• Monitor performance metrics to evaluate sales effectiveness, gross margin delivery, and progress against strategic goals.
• Provide quoting and activity support to the Inside Sales team during peak periods and leave coverage.
• Assist with maintaining up-to-date process documentation and identifying opportunities for continuous improvement.
• Support operational projects and ad-hoc initiatives across the Sales Operations team.
• Respond to customer enquiries via phone and email, managing the CT Sales Line and inbox to ensure timely, professional communication.

Requirements

• Experience in sales support, sales operations, or administrative roles (preferred).
• Strong analytical skills with the ability to interpret data, identify trends, and develop insights.
• Experience using CRM or ERP tools (e.g., ConnectWise, QuickBooks, Fathom) is advantageous.
• Strong attention to detail with a focus on data accuracy and process consistency.
• Excellent communication skills, both written and verbal.
• Ability to manage competing priorities and support multiple stakeholders.
• Proficient in Microsoft Office Suite, particularly Excel.
• Proactive, resourceful, and comfortable working in a fast-paced environment.
• Strong organisational skills with a commitment to continuous improvement.
• Customer-focused mindset with the ability to build strong working relationships.
• Collaborative team player with a willingness to support broader team goals.

Benefits

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.