Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
About the role
- Business Operations Support Associate providing operational support across project lifecycle in consulting firm Crowe. Collaborating with global teams to streamline engagement efficiency.
Responsibilities
- Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance
- Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs
- Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation
- Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks
- Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary
- Support the development and editing of client-facing materials, including presentations, reports, and invoices.
Requirements
- Bachelor’s degree required – BBA, B.Com or equivalent Indian or international degree
- MBA / MCOM preferred
- 1–3 years of experience in business operations, administrative support, or shared services, preferably within a professional‑services, consulting, or GCC environment
- Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis)
- Strong working knowledge of Microsoft PowerPoint for executive and client presentations
- Proficiency with Microsoft Outlook, Word, and enterprise systems
- Strong written and verbal communication skills, with the ability to work effectively across cultures and geographies
- Highly organized and able to manage multiple priorities under deadlines
- Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments
- Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes
- Ability to utilize Artificial Intelligence tools such as Chat GPT available within firm and enhance efficiency in the business processes.
Benefits
- comprehensive benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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