Customer Support Specialist for Veracross delivering technical solutions and customer support for K - 12 education software. Managing customer inquiries via various communication channels within a hybrid work environment.
About the role
- Customer Service Representative joining our international customer support team in Greece. Providing multilingual support in a fast-paced, multicultural environment.
Responsibilities
- Support customers in your native language and English via phone, email, or chat.
- Resolve inquiries promptly and professionally.
- Document interactions accurately and follow company procedures.
- Collaborate with team members across different language teams.
- Maintain high-quality service standards while meeting performance targets.
Requirements
- Fluency in one of the listed languages (native-level) and professional English.
- Strong communication and problem-solving skills.
- Customer-oriented mindset with attention to detail.
- Ability to work in a fast-paced, on-site environment.
- Flexibility to work rotational shifts.
Benefits
- Exciting on-site role in Greece with structured onboarding.
- Work in a multicultural, international team.
- Opportunities for career growth in customer service and operations.
- Supportive and collaborative work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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