Senior Key Account Manager for Crocs managing eTail relationships emphasizing Amazon. Driving operational excellence and strategic growth in digital account sales operations.
Responsibilities
Manage the end-to-end relationships with eTail accounts, Amazon emphasis.
This includes account kick-offs and future season pre-order sell-ins, commercial terms and negotiations, account forecasting and reporting, sell-through reviews and repeat / at once orders in season.
Develop and win alignment on a mid and long term strategy for the account portfolio.
Build strong relationships with key internal and external stakeholders, including customer service, merchandising, digital activation, distribution and Logistics teams, and ecommerce trading teams.
Continuously monitor and analyze account performance, identifying opportunities for improvement, expansion, and revenue maximization.
Partner with planning to ensure on-hand inventory is being leveraged to fulfill customer orderbooks.
Lead product onboarding process end-to-end ensuring products go-live across our marketplace accounts on time, all mandatory data is provided and meets marketplace requirements.
Collaborate with finance, legal, planning, distribution and logistics, global IT, merchandising and marketing teams to streamline project implementation.
Ensure actionable trade; cross functionally align with trade and performance marketing teams to support commercial sell through and to tell brand stories.
Stay on top of current market macro and industry trends, market developments, and competitor activities to provide strategic insights to both external partners and internal teams and support sell-in.
Requirements
BS or BA in Business or related field – or equivalent experience.
Minimum 5 years of experience in digital account Sales with exposure to one or more of the major European marketplaces (Amazon, Allegro, Bol, etc.).
Proven track record of driving strong commercial growth in wholesale.
Strong focus on sell-through; understanding the consumer journey and digital mechanics that lead to sell-through growth.
Advanced in working with data and reporting tools (Excel, PowerPoint, etc.).
Proactive mindset with a problem-solving attitude.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Clear communicator, able to work effectively across teams and with external stakeholders.
Fluency in English (additional European language is a plus).
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