Customer Service Representative at Crash Champions ensuring prompt assistance for customer inquiries. Managing phone calls, emails, and providing clerical support in a professional setting.
Responsibilities
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
Clean workspace, this is the first point of contact our customers have with our facility
Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department
Provide clerical and administrative support to the General Managers and Service Advisors
Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements
Perform other related duties as assigned
Requirements
Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
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