Customer Support Specialist at Sweep aiding clients in climate journey using SaaS solutions. Collaborating with teams to enhance customer satisfaction and technical issue resolution.
About the role
- Customer Expert providing high-quality customer support in Italian for a global brand based in Athens. Work remotely or onsite in a vibrant city.
Responsibilities
- Gestire richieste dei clienti via telefono, e-mail e chat in italiano
- Fornire assistenza chiara, empatica e professionale
- Risolvere problemi tecnici o di account di base
- Inoltrare i casi complessi ai reparti competenti
- Mantenere registri accurati e organizzati nei sistemi CRM
Requirements
- Italiano (madrelingua o fluente)
- Inglese (almeno livello B2)
Benefits
- Contratto a tempo pieno con stipendio competitivo (in base a esperienza e profilo)
- Bonus mensile fino al 10% in base alle prestazioni
- Supplementi legali: Ore notturne (22:00-06:00): +25% sulla retribuzione oraria base
- Domeniche e festivi (quando inclusi nel turno): +75% sulla retribuzione oraria base
- 13ª e 14ª mensilità pagate annualmente
- Pacchetto di trasferimento (per candidati residenti nell'UE): Biglietto aereo per la Grecia
- 2 settimane di alloggio in hotel all'arrivo
- Servizio di prelievo in aeroporto per un arrivo senza stress
- Spese di agenzia immobiliare coperte
- Supporto di agenti immobiliari di fiducia per trovare una casa adatta e conveniente
- Formazione retribuita con trainer certificati (non è richiesta esperienza pregressa)
- Corsi di lingua greca online gratuiti
- Assicurazione sanitaria e sconti extra per i dipendenti
- Ufficio moderno con aree lounge e ambiente multiculturale (se onsite)
- Opportunità reali di crescita professionale e promozioni interne
- Eventi aziendali, attività di team building e iniziative sociali
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
U - Haul Customer Service Representative assisting with equipment inspections and customer inquiries. Engaging with customers and using technology to manage rentals and returns in Elyria, Ohio.
Customer Service Representative assisting customers in U - Haul centers and managing rentals. Utilizing technology to ensure a seamless experience for those seeking U - Haul services.
Customer Service Representative assisting U - Haul customers with service and equipment. Working as part of a supportive team in a U - Haul center in Woodlawn, Maryland.
Customer Service Representative providing assistance with U - Haul products and services at center. Engaging with customers, managing rentals, and maintaining equipment.
Customer Service Representative assisting U - Haul customers inside and outside with products, rentals, and services. Responsibilities include cleaning, inspecting, and managing equipment using technology.
Customer Service Representative assisting customers inside and outside U - Haul centers with products and services. Responsible for equipment inspection, rentals, and customer education.
Customer Service Representative assisting with U - Haul products and services in a supportive team environment. Handling rentals, inspections, and customer education on - site at the U - Haul center in Ahwatukee.
Intern supporting Inside Sales at Prysmian in Sorocaba, performing client registration and sales proposals analysis. Collaborating with internal teams and assisting in administrative routines.
Commercial AI Specialist enhancing customer support through technical problem - solving and automation for Billdu, a global product company.