Customer Service Representative managing customer inquiries and support for Crash Champions. Ensuring professional assistance and maintaining the workspace for positive customer experiences.
Responsibilities
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
Clean workspace, this is the first point of contact our customers have with our facility.
Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
Provide clerical and administrative support to the General Managers and Service Advisors.
Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
Perform other related duties as assigned
Requirements
Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
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