Customer Care Specialist at Camden National Bank providing customer service over the phone. Assisting with banking needs and collaborating with departments for effective solutions.
About the role
- Call Center Agent engaging with potential customers and developing sales strategies in a hybrid work environment. Responsible for managing customer relationships and contributing to sales goals.
Responsibilities
- Επικοινωνία με πιθανούς πελάτες
- Ανάπτυξη στρατηγικών πωλήσεων
- Καταγραφή πληροφοριών πελατών
- Συμμετοχή στη δημιουργία προτάσεων
- Ανάλυση αγοράς και ανταγωνισμού
- Παρακολούθηση των στόχων πωλήσεων
- Απαντάς στις ερωτήσεις των πελατών
- Διαχείριση κλήσεων
- Χρήση διαδικασιών και συστημάτων της εταιρείας
- Υποστήριξη back-office εργασιών
Requirements
- Κάτοχος: Απολυτήριου Λυκείου
- Προϋπηρεσία: 1-2 χρόνια σε περιβάλλον τηλεφωνικού κέντρου.
- Χρήση Η/Υ: Δεξιότητες στη χρήση των MS Office.
- Γνώση Αγγλικής γλώσσας
- Άριστη γνώση και κατανόηση διαδικασιών τηλεφωνικού κέντρου.
Benefits
- Aνταγωνιστικό Πακέτο απολαβών και ωφελημάτων
- Συνεχή εκπαίδευση και ευκαιρίες ανάπτυξης.
- Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας.
- Προοπτικές καριέρας σε μια αναπτυσσόμενη και δυναμική εταιρεία.
- Υβροδικό μοντελό εργασίας
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Contact Center Supervisor leading a diverse team at Securian Financial supporting customer service and claims operations. Overseeing performance and fostering a culture of quality and continuous improvement.
Inbound Call Center Consultant at A2A Energia, providing customer care and commercial solutions in Milan. Engaging in customer inquiries related to energy billing and services.
SAC Analyst managing customer complaints and inquiries for Caixa Residencial. Collaborating with internal teams to ensure quality and resolution of issues.
VP leading change management for Contact Center Modernization at Synchrony. Driving comprehensive strategies for successful technology adoption and user readiness across multiple functions.
SF
Vice President of Engineering leading strategic execution of omni - channel contact center platform at Fidelity. Overseeing engineering excellence and modernization of systems while ensuring operational reliability.
SF
Principal Software Engineer designing and building a next - gen contact center platform for Fidelity. Leading and engineering scalable solutions with open - source technologies.
SF
Director of Engineering leading strategy and architecture for omni - channel contact center platform that serves millions of clients. Overseeing core capabilities and ensuring high standards.
Call Center Sales Advisor II making outbound calls to international members for Marriott Vacations Worldwide. Responsibilities include renewals, upgrades, and sales of ancillary products with customer service focus.
Senior Technical Risk Analyst responsible for identifying and mitigating technical risks for the organization. Collaborates with teams to ensure compliance and develop risk management strategies.