Liability Claims Consultant managing claims processes for clients in Australia. Involves analyzing claims, communicating with stakeholders, and preparing documentation.
About the role
- Software Consultant specializing in modernization, supporting partners with cloud migration and implementation. Leading technical engagements to elevate their legacy systems to ConnectWise platform.
Responsibilities
- Lead technical engagements with high-value partners, to support migration from legacy systems to cloud-based platforms.
- Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments.
- Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions.
- Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement.
- Capture partner feedback and operational insights and collaborate with product and process teams to improve tooling, workflows, and best practices.
- Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions to enable successful cloud adoption.
Requirements
- Bachelor’s degree in a related field or equivalent business experience.
- 5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
- Preferred: Experience in technical roles within SaaS, automation, monitoring, AI
Benefits
- Remote or Hybrid depending on location.
- 0–10% travel may be required for partner engagement.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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