Administrative Assistant providing critical support to patients and families in a healthcare setting. Handling inquiries, resolving conflicts, and ensuring smooth service delivery.
About the role
- Administrative Assistant II providing complex administrative support for operations, corporate services, or sales at CNA. Collaborating and resolving sensitive issues while managing correspondence and scheduling.
Responsibilities
- Performs complex administrative support on day to day operational matters.
- Interacts and resolves sensitive and confidential issues.
- Acts as liaison between management and other business units.
- Assists in the coordination of organizational administration activities.
- Drafts, prepares, and distributes correspondence, memos, and other documents.
- Schedules and coordinates meetings, conferences, travel arrangements, maintains calendars.
- Prepares, processes, and may submit reports including timekeeping.
Requirements
- Some college with course work in Marketing, Business, Accounting, etc. desirable.
- Typically a minimum four years strong administrative experience.
- Excellent written and verbal communication skills including professional phone etiquette.
- Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
- Strong computer skills including Microsoft Office suite and other business related software systems.
- Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
- Overall general knowledge of the insurance industry and the business units.
Benefits
- Comprehensive and competitive benefits package
- Assistance for family members – achieve physical, financial, emotional and social wellbeing goals
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