Hybrid Program Manager II – Registrar, School of Health Professions

at Cleveland Clinic

• Job title: Program Manager II – Registrar, School of Health Professions
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cleveland, United States

About the role

• Program Manager II overseeing centralized student registration and compliance at Cleveland Clinic. Collaborating on educational projects while ensuring adherence to regulatory standards.

Responsibilities

• Oversee three main areas: Credentialing & Compliance, Visiting Trainee Process, and Financials (including CMS reimbursement)
• Develop, implement, manage and maintain operational systems and activities
• Serve as a liaison with all levels of the organization and outside community
• Manage multiple priorities and projects with competing deadlines
• Serve as a coach and mentor for other positions in the department
• Review and monitor adherence to Human Resources policies and corporate compliance procedures
• Ensure accurate processes for student registration, enrollment, and maintenance of academic and administrative records
• Complete education verifications for graduates seeking employment, certification, or further education — including requests received after program completion

Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and three years of experience in project management, data analysis and systems training OR Associate’s Degree and five years of experience OR Master’s Degree and two years of experience
• Demonstrated teamwork, leadership, organizational, analytical, communication and problem-solving skills.

Benefits

• We know that fully supporting our caregivers is what creates the best outcomes for our patients.
• Our outstanding, comprehensive offerings are an investment in your health, well-being and future.