Operations Specialist supporting operational processes and enhancing customer experience at a leading European payment company. Join our Graduate Program for hands - on experience and career development opportunities.
About the role
- Lead Program Manager overseeing AI training data projects and managing a cross-functional team with client relationships.
Responsibilities
- Define program goals, roadmap, milestones, and operating model across multiple projects and vendors
- Lead a delivery team (PMs, Coordinators)
- Act as the day-to-day executive contact
- Co-own quality outcomes with the Manager of Quality
- Optimize shifts, handoffs, automation, and tooling to meet high-volume targets
- Maintain program RAID; lead root-cause analyses and remediation
Requirements
- Leads a program of AI training data projects at scale
- Manages a cross-functional team
- Owns program-level strategy and delivery
- Aligns scope, priorities, and change with the client
- Ensures policy adherence for data handling, privacy, and platform access
- Builds and manages budgets, margins, and change orders
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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