Hybrid Parent Partner Coordinator

at Children & Families of Iowa

• Job title: Parent Partner Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Osceola, United States

About the role

• Parent Partner Program Coordinator managing operations and supporting families through lived experience in Iowa. Mentoring Parent Partners and collaborating with human service professionals statewide.

Responsibilities

• Manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS.
• Ensure that the program aligns with the Iowa Parent Partner Approach and supports families effectively while leading a dedicated team of Parent Partners.
• Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
• Recruit, retain, and support a team of Parent Partners across your service area.
• Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
• Ensure compliance with all referral, documentation, and reporting processes.
• Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
• Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
• Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
• Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
• Collaborate with HHS and attend required meetings, trainings, and local/statewide events.
• Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.

Requirements

• High school diploma and at least five years of full-time child welfare or human services experience required
• Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
• Experience providing leadership or a willingness to be trained in staff oversight
• Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
• Strong writing skills; experience with court reports and testimony preferred
• Valid driver’s license, reliable transportation, and acceptable driving record
• Basic math, computer, and data entry proficiency
• Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed

Benefits

• Vacation and Sick Time
• 8 paid holidays
• Medical, Dental, Vision, 401k with Company match
• Company provided life insurance, with optional voluntary life insurance
• STD and LTD
• EAP
• Employee Referral Program