Project Manager overseeing live marketing and events for innovative company. Leading multifunctional teams and managing complete project cycles in person in Rio de Janeiro.
About the role
- Fraud Prevention Analyst coordinating analysis of debit card and online banking fraud data in Canada. Managing data and information sharing to prevent fraudulent activities in financial institutions.
Responsibilities
- Perform analysis of transaction data from the PRM Fraud Detection System
- Responsible for identifying new ‘skim’ locations through Central 1 CPP Analytics Application with fraud data reported by credit unions and/or the PRM Fraud Detection System
- Send out PRM Fraud Alerts (FA)’s to credit unions and follow-up with the response to update PRM
- Provide assistance to the FAS group as to when to send PRM Fraud Alerts (FA)’s to credit unions
- Monitor fraud transaction trends and recommend modifications to the rules in PRM that would result in reduced loss prevention
- Issue Common Point of Purchase Alerts to credit unions throughout the country to advise of suspected or confirmed skimming incidents as reported by the Interac Association
- Complete analysis of transaction data related to Common Point of Purchase Alerts (CPPs) and send Suspicious Activity Alerts (SAAs) to credit unions
- Follow up with credit unions for response to alerts to ensure compliance with Interac requirements
- Provide ongoing updates to active SAA investigations
- Issue Interac e-Transfer alerts and communicate to credit unions, Interac
- Issue Interac Online Payment alerts and communicate to credit unions and Interac
- Provide assistance to the credit union staff to ensure the most expedient methods of reporting suspected or confirmed skimming activities is followed
- Expert knowledge of PRM, the CPP system and Interac regulations
- Maintain database of authorized users and user passwords for the CPP system
- Maintain database of skimming information and update records as required
- Review data to analyze fraudulent activity and to determine if Member Cards have been used at a suspected skimming location
- Respond to credit unions’ requests for assistance in resolving outstanding ‘orphan’ cards where a credit union has reported fraudulent activity and no common point of purchase has been determined
- Provide information to the law enforcement department and financial institutions regarding suspected and confirmed skimming locations
- Maintain reports of fraud alert volumes and locations to analyze trends and determine future requirements
- Research, revise and maintain educational materials for credit unions regarding the FAS system
- Provide technical support to the FAS group (on-call 24 hours/7 days a week)
- Act as the technical backup when the FAS, Manager Operations is not available
Requirements
- 2+ years post-secondary education in a related field
- 2+ years’ experience in accounting, finance, auditing, criminology, loss prevention, law, or fraud investigation, with some exposure to fraud prevention
- Exceptional command of French and English language, and proven customer service skills are required
- Experience with processor operations, card association rules and technology associated with payment systems is an asset
- Proficiency in computer skills and automated office systems is essential
- Strong analytical and problem-solving skills are required
- Able to work independently as well as part of a team
- High level of confidentiality is essential in this role
- Strong attention to detail and high degree of accuracy
- Able to multi-task and handle several conflicting priorities simultaneously
Benefits
- Work-life flexibility
- Hybrid work environment
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan including family building and gender affirmation
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Access to a virtual wellness platform
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
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