Account Manager developing new and existing client accounts for Menemsha Development Group. Engaging in sales presentations, managing CRM activities, and ensuring superior client service.
About the role
- Account Manager at Centerfield managing a portfolio of clients in the home services division. Driving successful relationships and meeting revenue goals through upselling and operational refinement.
Responsibilities
- Responsible for owning a book of business comprised of multiple clients within the home services division
- Develop, know, understand, adjust, and grow client programs through the upsell/cross-sell of Centerfield products and services, and operational refinement
- Reach the assigned revenue goal for the book of business through cross-sell/upsell within fiscal year
- Serve as the lead point of contact for external partners and the primary resource for internal teams
- Develop trusted, successful relationships with all client contacts and Centerfield colleagues
- Generate internal and external success KPIs for each client program; ensure the timely delivery of all projects and tasks to aid in the realization of targets and track achievement
- Host weekly or bi-weekly meetings with clients; discuss ongoing objectives and report on key KPIs
- Host internal meetings as necessary for client projects and initiatives
- Learn and understand internal systems and aid client communication related to technical issues
- Partner with Business Development and Executive sponsors on each account as needed
- Track all tasks and projects with a full understanding of goals and the ability to provide direction
- Assist with challenging customer asks and issue escalations as needed
- Contribute material and present to client teams during partnership meetings
Requirements
- 2+ years of client or account management experience
- Degree in Marketing, Business Administration, or Economics, or equivalent experience
- Knowledge of and experience with digital and/or affiliate marketing, including paid media advertising
- Proficient in Microsoft Office, including Microsoft Excel and PowerPoint
- Nice to have, but not required: experience in JIRA, Asana, Tableau, Looker, and Call Center knowledge
- An analytical mind that can convert metrics into action items
- Ability to absorb information quickly and turn complex ideas into action items and results
- Proven ability to juggle multiple projects and clients at one time while maintaining attention to detail
- Strong problem-solving and networking skills; ability to proactively find resources to create a solution
- Excellent written, verbal, presentation, and interpersonal communication skills
- Critical thinker, with the ability to roll up your sleeves and get creative
- Proactive worker with the ability to work both independently and in a collaborative team environments
- Team player, with a strong sense of ownership and a 'get things done' attitude
- Highly responsible, self-motivated, and able to thrive in an energetic, fast-paced environment
- Knows what needs to be done and operates with a sense of urgency, focus, and discipline
- Thorough, detail-oriented persona who is meticulous about documentation and tasks completion
- Above all, be ethical, honest, fair, and maintain high integrity
- Flexibility in work hours, depending on client meeting schedules across multiple time zones.
Benefits
- Offers Bonus
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Account Manager driving sales growth across selected accounts for Zotefoams. Fostering customer relationships and supporting market development in the EMEA region.
Senior Partnerships Manager leading partner strategy and revenue generation for bookingkit's success platform. Building alliances across Europe to enhance market reach and product adoption.
Sales Manager for Sonoco’s Industrial Paper Packaging responsible for driving B2B sales across the Midwest. Engaging with customers, maintaining relationships, and expanding market presence in competitive markets.
Sales Account Manager at YOOBIC managing accounts and driving growth through upselling and renewals. Leading commercial negotiations and leveraging data to identify opportunities.
Account Manager responsible for portfolio growth and client satisfaction at YOOBIC in London. Collaborating with teams to upsell and renew contracts while ensuring excellent service.
Lead the entire post - sales organization as Head of Customer Success & Account Management. Transforming Customer Success into a commercially accountable organization aligned to the bootstrapped model.
Territory Manager driving dealer sales for Global Furniture Group in Miami/South Florida area. Building relationships with dealers, achieving sales targets, and collaborating with internal teams.
Account Manager generating leads and maintaining client relationships for Underground Waterworks team. Seeking a motivated sales professional with underground construction knowledge.
National Account Manager overseeing key retail accounts, driving growth for an award - winning games company.