Account Executive for SMB segment closing deals in French - speaking territories for CloudTalk's AI communications platform. Working with inbound leads and cross - functional teams to drive sales success.
About the role
- Account Director establishing and maintaining strong client relationships for tailored IT solutions at CDW. Developing sales strategies while ensuring client satisfaction and retention to drive revenue.
Responsibilities
- Developing and implementing sales strategies, conducting sales campaigns, and leading negotiations for long-term contracts.
- Strategic account management, develop and implement account plans and objectives to achieve sales targets and client objectives.
- Ownership of gross profit target and forecast numbers, maintaining accurate sales forecasts and reporting on account performance as well as tracking and reporting on individual, account and team performance against KPIs.
- Regular engagement and meetings with the customers to build relationship and understand needs.
- Leading virtual teams comprising sales and sales support, solution and technical specialists and pre-sales co-workers.
- Act as the key interface between the customer and all relevant divisions.
- Lead strategic customer engagements (services, transformation, multi capability, complex deals).
- Accountable for overall customer experience.
- Lead whitespace to scale revenue.
- Holding overall accountability for Bid/No Bid decisions.
- Building new business relationships using existing industry contacts.
- Playing an integral role in new business pitches.
- Leading strategic vendor relationships for allocated customer accounts.
- Work in alignment with relevant vendors and partners.
- Stay up-to-date with industry trends and the competitive landscape.
Requirements
- Experience working in or selling to high growth tech companies or digital native enterprises.
- Proven track record of exceeding sales targets in complex, consultative sales environments.
- Experience of leading virtual teams across an organisation.
- Experience influencing and supporting customer decision making up to and including C-Level.
- Experience of executing against defined strategy for account territories in line with organisational goals.
- Experience of developing and executing against strategic account plans.
- Strong understanding of enterprise level technology trends.
- Comfortable with digital tools, CRM systems (e.g. Salesforce) and virtual collaboration platforms.
- Experience in the Public Sector, including tender processes (delete as appropriate).
Benefits
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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