Onsite Business Management Office Leader – Senior Manager

Posted 14 hours ago

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About the role

  • Senior Manager leading the Business Management Office at Catalyst Brands in Bangalore. Ensuring efficient operations and measurable value in a global environment.

Responsibilities

  • Own the site level SLA framework, performance metrics, and governance cadence
  • Partner with India and global leaders to define service expectations and success measures
  • Drive SLA governance, issue resolution, and executive reporting
  • Provide the Country MD with clear visibility into delivery health, risks, and trends
  • Lead performance reporting, trend analysis, and insight generation
  • Enable leadership decision-making through crisp dashboards and executive summaries
  • Build and institutionalize a transition management framework for the site
  • Ensure work transfers are well-documented, compliant, and consistently executed
  • Shape the innovation and value creation agenda for the India site with Technology, Operations and Finance.

Requirements

  • 10 to 14 years of overall professional experience across operations, transformation, strategy, program management, performance excellence, analytics, or business operations roles in large enterprises or Global Capability Centers
  • 4 to 6 years of relevant experience in roles involving BMO like responsibilities, such as governance, performance management, operating cadence, transitions, or enterprise programs
  • Hands-on exposure to work transitions / knowledge transfer / operating model changes in a global or multi-location delivery environment
  • Strong data and analytical capability, with experience producing executive-ready dashboards, insights, and reports
  • Proven ability to partner with Finance, Technology, Operations, and Business leaders to drive efficiency, productivity, and scalability
  • Experience in people leadership, including managing small teams or leading workstreams with clear outcomes and accountability
  • Strong stakeholder management and communication skills, with confidence engaging senior India and global leaders
  • Structured problem-solving approach and ability to balance strategic thinking with hands-on execution.

Job title

Business Management Office Leader – Senior Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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