Provide B2C Customer Service & Back - Office support for sustainable textile company. Engage in order processing, customer communication, and shop maintenance in Vienna.
About the role
- Care Guide Support Specialist at Castlight Health providing expert technical support and resolving issues for medical and non-medical customers. Coordinate experiences with care center staff to enhance customer satisfaction.
Responsibilities
- Provide expert technical and customer support to medical and non-medical customers
- Troubleshoot and resolve technical issues
- Ensure customer satisfaction with products and services
- Coordinate with care center staff to provide exceptional experiences
Requirements
- Strong problem-solving skills
- Technical expertise
- Customer-focused approach
- High level of professionalism in handling sensitive medical information
Benefits
- Bonus eligible
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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