(Senior) Account Manager responsible for growing B2B customer relationships in the Rail sector. Building trust and managing key accounts while coordinating with recruiting teams.
About the role
- Junior Account Manager building relationships with automotive clients in Spain. Maintaining dealership performance and providing operational consultancy on the carwow platform.
Responsibilities
- Build relationships with all contacts in your client portfolio: end-users (sales executives) through to senior management. An ability to influence all partners will be essential to your success.
- Maintain the performance of existing dealerships and leasing brokers on the carwow platform.
- Consult your dealers on operational best practices and create tailored sales growth strategies.
- Quickly get to grips with different industry nuances: stock/factory orders, leasing, used cars, manufacturer-funder-dealer-broker relationships.
- Understand dealers’ needs, and collaborate closely with the right people who can produce change.
- Regular contact with your portfolio; weekly phone conversations and bi-annual on-site meetings.
- Assist the Sales team with new dealer and broker acquisition when required.
- Train and onboard new dealers.
Requirements
- From 1 to 3 years of previous experience in a B2B client-facing role, preferably account management, sales or consulting.
- Motivated by achieving results and hitting targets but also providing fantastic customer service.
- Exceptional interpersonal skills, able to manage relationships at all levels from Director level to ground level sales executives.
- To be an active listener, able to interpret needs and objections.
- Comfortable with data led decisions.
- Self-motivated and inspired by autonomy.
- The desire to work in an exciting fast-paced, highly driven environment.
- A great team player, willing to learn and share with the team.
- Passionate to work for a fast-growing startup business.
- Experienced in handling difficult conversations..
Benefits
- Hybrid working that works around you
- Competitive salary to fund that dream holiday to Bali
- Share options - when we thrive, so do you!
- Private Healthcare, for peace of mind
- Monthly coaching sessions with Spill - our mental wellbeing partner
- Enhanced holiday package, plus bank holidays
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house - because moving’s hard enough without work!
- On your third year anniversary, you get 30 days of annual leave per year
- On your tenth year anniversary, you get 35 days of annual leave per year
- Option to buy 3 extra days of holiday per year
- Work from abroad for a month (due to popular demand, this offer excludes the moon).
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
- The latest tech (Macbook or Surface) to power your gif-sending talents
- Up to £500/€550 home office allowance for that massage chair you’ve been talking about
- A generous learning and development budget to help you master your craft
- Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
- Refer a friend, get paid. Repeat for infinite money
- Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch
- Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Job title
Job type
Experience level
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Degree requirement
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