Account Representative responsible for maximizing sales of lift trucks and Crown Insite products. Seeking to enhance business relationships and sales strategies in a specified territory.
About the role
- Account Manager managing relationships with healthcare customers at CardioScan. Focused on customer retention, satisfaction, and organic growth within the cardiac diagnostics sector.
Responsibilities
- Build and manage strong, trusted relationships with a portfolio of healthcare customers, acting as their key point of contact
- Maintain exceptional customer retention rates, ensuring customers are embedded, satisfied, and receiving value from CardioScan.
- Coordinate customer needs and resolve issues by working closely with internal clinical, operations and technology teams
- Support the technology upgrade of existing customers, ensuring they are set up correctly and trained effectively on CardioScan’s core services, devices and platforms.
- Support organic customer growth via device utilisation, cross-selling, and yield maximisation of CardioScan’s products and services.
Requirements
- Has 2+ years’ experience in Account Management, Customer Success or a customer-facing role
- Strong relationship-building skills with the ability to engage a range of stakeholders
- Clear, confident communicator who can simplify information and build trust
- Highly organised with strong attention to detail and ability to manage multiple priorities
- Proactive, solutions-focused and comfortable navigating ambiguity
- Genuine interest in customer success, service quality and continuous improvement
- Comfortable having commercial conversations or keen to develop this capability over time
- Nice to have: Experience in healthcare, medtech or diagnostics
- Exposure to CRM systems and managing customer pipelines
- Experience onboarding customers or delivering training
- Experience working in a fast-paced or scaling business
Benefits
- Birthday leave
- Global Reward & Recognition Program
- EAP access
- Referral bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Representative responsible for maximizing sales of lift trucks and related products in specified territory. Developing accounts and business relationships while consulting and problem - solving.
Account Representative driving sales of lift trucks and Crown Insite products within a territory. Developing business relationships and conducting sales presentations to meet objectives.
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