Senior Associate in Customer Marketing at Capital One focused on enhancing customer engagement through targeted email campaigns and cross-functional collaboration.
Responsibilities
Lead the execution of customer marketing campaigns, with an emphasis on email marketing programs.
Partner with cross-functional stakeholders to build and launch marketing intent, including Creative, Segmentation, Analytics, Legal, Operations, Product, Tech and client through various channels and other internal platforms.
Drive and execute marketing strategies for new, innovative multi-channel campaigns across owned channels.
Leverage insights & performance results to identify opportunities to optimize marketing programs via creative testing or adopting new marketing technologies.
Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels.
Merchandize and socialize marketing & business results with broader stakeholder groups across the Partnerships, Card, and Enterprise through data-backed storytelling.
Requirements
Bachelor's Degree or Military experience
At least 2 years of experience in marketing or project management
At least 2 years experience in planning, executing and analyzing marketing programs
At least 2 years of experience managing creative processes, partnering with creative teams and developing creative optimization frameworks
At least 2 years in the financial services industry (preferred)
At least 2 years in the retail, telecom, or travel industry (preferred)
1+ year of experience in cross marketing (preferred)
Experience with omnichannel product marketing campaign planning (preferred)
Experience with Salesforce Marketing Cloud (preferred)
Benefits
Health insurance
401(k)
Performance-based incentive compensation
Long-term incentives (LTI)
Comprehensive and competitive health, financial and other benefits
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