Sales Coordinator at Canadian Fiber Optics supporting sales order processing and coordination with external partners. Highly organized and detail-oriented role critical to sales operations.
Responsibilities
Accurately enter and manage sales orders within internal systems, ensuring completeness, pricing accuracy, and compliance with company policies
Coordinate with external parties, including installation partners, contractors, and third-party service providers, to support timely order fulfillment and issue resolution
Serve as a primary point of contact for internal sales teams regarding order status, documentation, and administrative support
Maintain organized sales records, contracts, and supporting documentation to ensure data integrity and audit readiness
Support sales leadership with pipeline tracking, reporting, and follow-ups as required
Assist with contract administration, including tracking signatures, amendments, and renewals
Identify recurring process issues or gaps and escalate recommendations to improve sales workflows and customer experience
Respond promptly and professionally to internal and external inquiries related to sales orders and coordination activities
Collaborate closely with sales, marketing, and operations teams to ensure alignment and smooth execution of sales initiatives
Attend marketing & sales events in field as required by business needs
Requirements
A minimum of 3 years experience in a similar within the telecommunication industry
Previous experience in a sales coordination, sales support, or administrative role, preferably in telecommunications, utilities, or a service-based industry
Strong attention to detail with a high level of accuracy in data entry and documentation management
Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously
Clear and professional verbal and written communication skills
Comfortable working with CRM systems, order management platforms, and standard office software
A collaborative team player who works effectively with internal stakeholders and external partners
Adaptable, responsive, and able to thrive in a fast-moving, evolving environment
Strong customer service orientation with a proactive problem-solving mindset
Benefits
Competitive wages – including strong commission-based compensation
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