Hybrid Central Relationship Manager – Asset Finance

at BVNK

• Job title: Central Relationship Manager – Asset Finance
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Milton Keynes, United Kingdom

About the role

• Manage Asset Finance customer relationships at Allica Bank. Drive income and provide exceptional customer service while collaborating with internal teams.

Responsibilities

• Building and relationship managing a portfolio of Asset Finance customers, driving income in line with monthly, quarterly and annual targets.
• Handling inbound calls and resolve issues for existing customers.
• Building and developing your own network of customers, there is an expectation for you to also originate business for the bank yourself through cold out reach and regular networking in your patch.
• Provide cover and support on Asset Finance to Relationship Managers via telephone and email
• Roll out targeted marketing campaigns and management of new to bank prospects via telephone and email.
• Owning the customer service provided to ensure an excellent customer service at all times for all customers, potential customers and professional counterparties.
• Reporting of Key Business Indicators
• Identifying Early Warning Indicators and following the correct internal process to manage these.
• Managing conversations with Credit and appropriate management of customer relationship.
• Work closely with and collaboratively with all areas of Allica to drive the effective delivery of the Bank’s annual lending budget and ensure a seamless and professional service is always provided.
• Establishing and actively managing objectives and a personal development plan.
• Ensuring your personal conduct and Treating Customers Fairly (TCF) is front and centre in everything that you do.
• Through a marketing plan, develop and maintain effective relationships with key business Introducers and professional networks

Requirements

• Excellent interpersonal and communication skills together with evidence of proven career progression gained in business development within the Asset Finance market
• Proven Introducer (non-broker) relationships and relationship management skills
• Knowledge of Asset Finance products and SME businesses
• Ability to structure new Asset Finance lending proposals and write credit applications
• Ability to analyse and review financial accounts and associated information
• Knowledge and understanding of CRM
• Excellent time management and organisation skills to manage multiple workstreams at once.
• A curious mind, we want colleagues who are keen to find ways to improve and develop our offering through their own experience and regular customer feedback.

Benefits

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family friendly policies including enhanced Maternity & Paternity leave