Client Support Consultant assisting clients with BAMS products in a FinTech environment. Delivering technical support, troubleshooting, and maintaining client relationships in Manila.
Responsibilities
Provide front line support to BAMS product suite end users via phone and email
Serve as front line of support for all trading inquiries
Provide proactive updates on issues
Develop and maintain strong working relationships with client base
Requirements
Ability to read code and write simple scripts in any programming language
Good working knowledge of C#, VB, Python, SQL Server and Transact SQL
Client-facing technical support experience
Ability to work in a dynamic environment
Understanding of financial markets and trading
Strong written and verbal communication skills
Computing or Finance degree
Benefits
Collaborative, engaging, and inclusive environment
Opportunities for professional development
Access to 8500+ online courses through LinkedIn Learning
Job title
Client Support Consultant – Hybrid, Flexible Options
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