Senior Client Service Representative focused on processing client documents and maintaining data integrity. Assisting clients with consultation and accounting issues in insurance services.
Responsibilities
Process policies, endorsements, audits, and other client documents in the agency management system with a focus on accuracy and timeliness
Enter premium related information into the system to create records and invoices
Prepare client documents for delivery via email, US Mail or hand delivery
Maintain an outstanding level of data integrity in the agency management system
Provide routine consultation to clients and act as back up to Account Managers
Assist with accounting issues relative to premium and commission discrepancies
Help direct clients with payment instructions
Requirements
Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
Must be proficient in Excel and Word
Must be organized, detail oriented, timely and efficient
Strong work ethic, responsible, reliable, service oriented
Possession of or ability to obtain state P&C insurance license
Strong math skills with an understanding of basic accounting principles
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
Job title
Senior Client Service Representative, Business Insurance
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