Junior Berater*in Media Insights & Client Service bei pilot Hamburg. Erstellung von Reportings und Analysen zur TV- und Onlinenutzung mit enger Zusammenarbeit mit Kunden.
Responsibilities
Create standardized reports on TV and online usage and derive analyses of efficiency, effectiveness, integrated relationships, and trends
Produce clear PowerPoint presentations based on these reports
Regularly create and further develop reports (approx. 40–50% of the work)
Analyze campaigns in terms of effectiveness and efficiency
Identify optimization opportunities and potential implementation errors
Work on media-audit projects, e.g., building a TV database
Collaborate closely with TV planning and buying teams and communicate with clients
Requirements
Successfully completed commercial training or a degree with a focus on marketing, statistics, controlling, or a related field
Very good knowledge of Excel and PowerPoint and a basic understanding of data architecture
Ideally, initial exposure to media and various programming languages
Comfortable working with numbers and data analysis as part of the regular work routine
Strong communication skills, curious and organized
Very good German language skills
Nice to have: first experience with Power BI or building dashboards
Interest in or initial experience using AI tools in a work context
Benefits
Hybrid working (approx. 60% in-office & 40% remote)
30 days of vacation + Christmas Eve & New Year’s Eve off
Modern, centrally located offices
Individual professional development through our talent academy
Lots of scope for initiative
Structured onboarding
Open feedback culture
English courses
Subsidy for the Deutschlandticket (public transport pass)
Company bike leasing (JobRad)
Company pension scheme & occupational disability insurance
Exclusive employee discounts
Regular parties & team events
Gifts for work anniversaries & end of probation
Regular employee updates
Job title
Junior Consultant, Media Insights & Client Service
Sr. Client Service Specialist managing client risk management solutions for The Baldwin Group in Texas. Working closely with advisors and dedicated professionals to analyze client data and evaluate needs.
Client Services Team Lead managing existing client portfolios and ensuring service satisfaction at ServisFirst. Leading client relationship efforts and overseeing team performance.
Client Services Executive managing client queries via phone, live chat, and emails at Glint. Collaborating with cross - functional teams to ensure high customer satisfaction in London.
Tax Partner overseeing administrative and operational matters for EisnerAmper's Private Client Services practice. Drive efficiency and mentor leaders while ensuring alignment with firm strategy and economics.
Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
Client Services Representative responsible for addressing account and transaction inquiries for Moneycorp. Providing exceptional support and communication to enhance customer satisfaction and loyalty.
Senior Specialist at BNY influencing client service through systems integration and business problem - solving. Working with the Salesforce.com ecosystem and guiding less experienced analysts.
Client Services Manager responsible for client account success and campaign performance optimization. Working at Ogury, a global adtech company revolutionizing persona - based strategies.
Client Services Supervisor managing team dynamics while enhancing customer interactions at an independent beauty distributor based in Northbrook, Illinois.