Regional Vice President at TravelCenters of America leading multi-region, multi-unit operations across retail, fuel, and restaurant sectors. Responsible for operational excellence and financial performance across large teams and locations.
Responsibilities
Lead multi-region, multi-unit field operations across retail, fuel, QSR, and full-service restaurant locations
Develop and mentor District Managers and field leaders, building a strong and scalable leadership pipeline
Drive operational excellence through consistent execution of brand standards, SOPs, safety protocols, and service expectations
Own full regional P&L performance, using data, KPIs, and operational insights to meet revenue, profitability, and productivity targets
Improve labor, inventory, and resource optimization, ensuring disciplined, efficient operations across all business lines
Support pricing decisions, capital planning, and regional investment priorities in partnership with senior leadership
Ensure regulatory compliance and internal policy adherence across all sites
Champion operational transformation initiatives, including new service models, process improvements, and technology rollouts
Partner cross-functionally with Finance, People & Culture, Operations Strategy, Marketing, IT, and Safety to deliver enterprise goals
Serve as the key liaison between field operations and senior leadership, providing transparency into risks, performance, and opportunities
Elevate guest experience and service excellence, ensuring TA delivers a clean, friendly, and safe environment across all retail and restaurant offerings.
Requirements
15+ years of progressive operational leadership in multi-unit, multi-region retail, restaurant, hospitality, convenience, or fuel operations
Proven success leading large field teams and driving performance across various locations or a large geographic footprint
Strong financial acumen with demonstrated ability to own and influence a multi-market P&L
Experience leading transformation, scaling operational improvements, and implementing new tools or service models
A leadership style rooted in accountability, collaboration, and the ability to inspire and develop others
Clear, confident communication skills and the ability to influence senior executives and field teams alike
High integrity, operational discipline, and commitment to safety and compliance
Ability to travel extensively across the US (50–75%)
Bachelor's degree preferred; equivalent experience considered
Proficiency in Microsoft Office and operational systems
Valid driver’s license.
Benefits
Competitive salary and annual bonus opportunity
Medical, dental, vision, and life insurance
401(k) with company match
Paid vacation and holidays
Tuition reimbursement
Company-paid training and advancement opportunities
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