Customer Success Manager for Treatwell onboarding salon partners and enhancing their experience. Responsibilities include training, support, and upselling within the beauty industry.
About the role
- JDE CSMS Consultant at Birlasoft implementing business process solutions and customer advisory. Requires 5-10 years JDE experience and BE/BTech degree.
Responsibilities
- Ability to relate the product functionality to business processes
- offer implementation advice to customers
- Works independently with business to gathers business requirements
- Writes functional and data requirements specifications
- leads the Integration testing effort
- Works with business to conduct User Acceptance Testing
- Identify root cause of issues and fix the root cause
- Collaborate with development and testing teams
- Develop functional specs and testing
- Knowledge of JIRA process( added advantage)
- EDI Knowledge
Requirements
- BE/BTech
- Experience 5-10 years in JDE
- JDE
- basic SQL (added advantage)
- Oracle JDE certification (added advantage)
- Service management setup
- Service and Warranty management
- Service work order management
- Service billing
- Effective Business Communication
- Learning attitude
- ownership
- passion to achieve results.
- Domain experience in Manufacturing (added advantage)
Benefits
- NA
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Success Manager at ChapsVision managing enterprise accounts in North America. Fostering relationships and ensuring clients leverage our AI search platform effectively for business objectives.
Senior Customer Success Manager in a tech/SaaS firm developing customer relationships. Managing a portfolio, acting as a strategic partner and ensuring customer benefit in hybrid role in Stockholm.
Customer Success Executive managing international SME customer portfolios at SD Worx. Building relationships, supporting clients, and identifying upsell opportunities for growth.
CRM Analyst supporting Salesforce ecosystem and driving user adoption for Fresenius Kabi in Canada. Collaborating with business stakeholders to enhance commercial performance and deliver data - driven insights.
Customer Success Manager role at Salesforce focusing on ensuring high - value customers achieve ROI with Signature Success Plan. Responsible for delivering customer experience and managing stakeholder relationships in the Global Public Sector.
Customer Success Manager leading client strategies and engagement at Bernhoeft. Ensuring client adoption, satisfaction, and sustainable results.
CRM Analyst responsible for managing user communication journeys at OLX's digital marketplace. Collaborating with Product, Tech, and Marketing teams for personalized user engagement.
SMB Customer Success Manager managing relationships for a high - volume customer portfolio at AutogenAI. Guiding customers through onboarding, adoption, retention, and growth with AI technology.
CRM Specialist managing HubSpot operations at Compass for educational transformation. Streamlining processes and enhancing data integration across Sales, Marketing, and Customer Success teams.