HRBP Specialist at UPS connecting HR initiatives to business objectives in Brazil. Fostering organizational culture and providing innovative, data - driven solutions.
About the role
- Gerente de Serviços de RH overseeing hiring, team management, and project delivery in a software company. Enhancing operational performance and collaboration across departments.
Responsibilities
- Lead interview and hiring processes to build and strengthen the team.
- Manage the employee lifecycle, including retention, salary adjustments, internal transfers, and terminations.
- Conduct periodic performance evaluations, provide structured feedback, and support career development.
- Remove impediments that affect team productivity and performance.
- Maintain the team's technical and behavioral balance by tracking skills maps, specializations, and professional profiles.
- Ensure integration with support areas such as HR, Infrastructure, and Legal to sustain operations.
- Align operations with Sales and Customer Relationship teams to ensure end-to-end project delivery.
- Lead management rituals and operational follow-up, including meetings with coordinators, resource allocation mapping, and activity transition processes between teams.
- Monitor operational dashboards and oversee team administrative routines such as vacations, on-call shifts, and temporary assignments.
- Monitor and present area performance indicators, reporting results and action plans to leadership.
- Manage crises and client escalations, handling issues before escalation to the executive level.
- Monitor margins, targets, and financial results of projects and cost centers under your responsibility.
- Remove operational impediments that affect deadlines, costs, or delivery quality.
- Maintain close client relationships, acting as the focal point in critical or strategic alignment situations.
Requirements
- Bachelor's degree in Business Administration, Information Systems, Engineering, Information Technology, or related fields.
- Previous experience managing or coordinating service, implementation, or software project teams, preferably in technology companies.
- Experience in project management, including planning and tracking deadlines, scope, costs, and delivery quality.
- Experience leading multidisciplinary teams, including Project Managers, Consultants, Analysts, and Specialists.
- Strong client relationship skills, experience conducting executive meetings, conflict management, and negotiation.
- Knowledge or experience with project and process management methodologies such as Scrum, Kanban, PMBOK, or ITIL.
- Analytical capability to monitor operational and financial project indicators, including productivity, margin, and customer satisfaction.
- Good communication, organizational skills, systems thinking, and results orientation.
- Knowledge or experience in implementing or supporting enterprise software solutions (ERP or management systems).
- Plus: Experience managing or implementing projects in Human Resources (HR), involving payroll solutions, people management, benefits, or labor routines.
- Experience with commercial enterprise systems.
- Postgraduate degree or MBA in Project Management, Technology Management, Business Management, or related fields.
- Certifications or courses related to project or service management such as PMP, Scrum, ITIL, or similar.
- Experience in software implementation environments with multiple clients and project portfolio management.
Benefits
- Meal and grocery allowances (meal card)
- Health and dental insurance
- Transportation allowance
- Daily breakfast
- Free parking
- Life insurance
- Birthday day off
- Corporate university (training programs)
- Certification incentives (additional bonus)
- Additional allowances: education, wedding, childcare, maternity/paternity assistance
- TotalPass
- Maternity/paternity package: newborn hospital discharge kit
- Fruit provided 3 times a week
- On-site mini-market
- Hybrid work model
- Partnership with Prisma Psicologia: exclusive rates for psychotherapy sessions for employees and dependents
- Profit-sharing bonus (PPR)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
HR Coordinator role providing clerical and administrative support to Talent Team. Managing employee data, documents, and audit requests in a dynamic construction and engineering environment.
Clinical Nurse (RN) providing hands - on cancer care and coordinating with patients and families at Stanford Health Care. Responsible for monitoring quality of care and collaboration with healthcare teams.
HR Generalist managing recruitment and employee support functions for Business Oregon. Leading HR initiatives and providing guidance on HR - related challenges in a dynamic environment.
Strategic Human Resources Business Partner for Finning focusing on HR strategies and employee development. Aiming to build effective teams and drive organizational success in a hybrid setting.
HR Business Partner providing strategic and hands - on HR support to Western Canada locations. Supporting employee relations, workforce planning, and talent initiatives at Tenaris.
HR Manager leading human resources functions at Hydro Extrusions. Ensuring compliance with labor laws and fostering a high - performance culture.
HR Generalist supporting day - to - day HR operations at a growing law firm. Managing onboarding, recruiting, and HR administration in a collaborative environment.
Employee Relations Specialist managing workplace concerns and ensuring compliance at Animal Humane Society. Supporting People & Culture initiatives with a focus on positive workplace culture and employee relations.
HR Business Partner at Ipsos shaping people strategy and enhancing employee experience. Partnering with business leaders and improving performance through data - driven HR solutions.