Vocational Rehabilitation Consultant at OneAmerica Financial providing client support and fostering employability. Assessing and facilitating successful returns to work through comprehensive case management.
About the role
- Venue Find Consultant specializing in venue sourcing and client negotiations at BCD Meetings & Events. Enhance client experiences by providing proactive service and effective solutions.
Responsibilities
- Elevate client experiences by providing a proactive, high-quality service.
- Understand and exceed customer service expectations, and being proficient in all necessary systems and processes to align with client requirements.
- Develop your knowledge of venue destinations through positive engagement with key suppliers, participation in familiarisation trips, destination workshops, and webinars as needed.
- Collaborate effectively within the team to devise and implement the best solutions for clients.
- Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance.
- Assist with training and development of the consultants by sharing your knowledge and experience.
- Apply and demonstrate venue and destination knowledge to all customers.
Requirements
- Previous experience with venue booking systems
- Proven negotiating and contracting experience with external suppliers
Benefits
- Life Assurance x1 your annual salary
- 23 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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