Professional managing and supporting franchise network performance at BR MANIA. Contributing to business growth and ensuring operational excellence in convenience store management.
Responsibilities
Monitor franchisees' results daily, proposing and implementing continuous improvement actions
Manage monthly sector performance with individualized action plans for each unit
Conduct site visits to assess operations, ensure compliance with brand standards, and advise franchisees
Identify local promotional opportunities and support marketing campaigns and sales strategies
Train teams in customer service, sales techniques, and store management
Monitor quality, hygiene, and product presentation standards to ensure operational excellence
Facilitate communication between the franchisor and franchisees, ensuring strategic alignment
Work collaboratively with other departments to drive business results
Requirements
Bachelor's degree in Business Administration, Commercial Management, Marketing, Economics, or related fields
Experience in consultative service and supporting franchise networks
Experience analyzing financial and operational performance (income statement/DRE, KPIs, and other indicators)
Proficiency with Business Intelligence (BI) tools
Skilled in PowerPoint for strategic presentations
Ability to train teams in customer service, sales, and store management
Ability to identify improvement opportunities and propose practical solutions
Analytical profile with a results-oriented and problem-solving mindset
Ownership mindset, empathy, active listening, strong communication, persuasion, and resilience
Resident of Rio de Janeiro or nearby areas
Availability to travel and visit units
Benefits
Bradesco Health & Dental Plan: Take care of your health and smile with one of the market’s leading plans
Meal or Food Allowance: Benefit to ensure healthy, balanced meals
Equipment: We provide all resources necessary to optimize your daily performance
Short/Long-Term Incentive (per policy): Recognition and rewards for performance, including annual incentives
Private Pension Plan: Invest in your future with a private retirement plan
Education Assistance (per policy): Support to help parents with childcare and related needs
Life Insurance: Providing peace of mind and security for you and your family
TotaPass: Take care of your physical health with access to a wide network of gyms and fitness activities
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