Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
About the role
- Account Manager Trainee providing technical and administrative support in the insurance industry. Managing policies, client relations, and supporting underwriting processes in a team-oriented culture.
Responsibilities
- Develop the knowledge and skills to provide technical and advanced administrative support to our producers.
- Provide consultation and technical support as the first point of contact for customers.
- Compile data and perform routine and non-routine tasks to support the underwriting process.
- Provide an outstanding client experience focusing on daily policy management duties.
- Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate.
- Manage higher level changes and handle billing related issues working directly with Accounting.
Requirements
- Bachelor's degree and zero to two years related experience in the insurance industry and/or an equivalent combination of education and experience.
- High level of organizational ability and attention to detail.
- Able to manage multiple priorities and complete tasks and assignments in required timeframes.
- Excellent customer service skills.
- Excellent written and oral communication skills.
- State Property and Casualty license is required within the first 90 days of employment.
Benefits
- Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account.
- A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.
- Flexible Work Schedule – It is important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits.
- Paid Time Off
- Holidays
- Preferred Partner Discounts and more.
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