Inside Sales Representative driving B2B sales for a marketing tool in the EMEA & DACH market. Focused on managing inbound leads and delivering sales targets with structured methodologies.
About the role
- Inside Sales Representative responsible for developing relationships and promoting solutions to new and existing customers. Utilizing sales and technical knowledge to deliver exceptional customer service and achieve sales metrics.
Responsibilities
- Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals)
- Effectively develops and manages trusted relationships for assigned customers/accounts
- Promotes company options and solutions to customers on a regular basis
- Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company
- Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics
- Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology
- Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities
- Promptly and accurately responds to prospective or existing customer information requests
- Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment
- Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates)
- Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers
- Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions
- Coordinates existing customer requirements for inventories, delivery lead time and unit prices
Requirements
- Typically requires a minimum of two years of related experience
- High School Diploma or equivalent
- Possesses thorough knowledge of solutions or assigned products in a specific brand
- Intermediate knowledge of systems such as SAP, ERP, order management
- Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data
- Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx
Benefits
- Generous Paid Time Off
- 401K and Pension Plan
- Paid Holidays
- Family Support (Paid Leave, Surrogacy, Adoption)
- Medical, Dental, Vision, and Life Insurance
- Long-term and Short-term Disability Insurance
- Health Savings Account / Flexible Spending Account
- Education Assistance
- Employee Development Resources
- Employee Wellness, Leadership Development and Mentorship Programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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