Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
About the role
- Sr. Manager driving process excellence for Autodesk's business operations. Leading a team to optimize business processes and enhance operational performance.
Responsibilities
- Ensure the BPE team's strategy aligns with the company’s broader business goals and transformation initiatives
- Translate executive-level vision and priorities into actionable objectives for the manager and their team
- Oversee cross-functional alignment, ensuring the process team’s outputs integrate seamlessly with other business units (e.g., operations, technology, go-to-market, and strategy)
- Lead a team of managers across the US and Europe
- Coach and mentor managers to strengthen their leadership, decision-making, and change management skills
- Set expectations for leadership behaviors and foster a culture of collaboration, innovation, and accountability
- Establish metrics, KPIs, and frameworks to evaluate the impact of process design and improvement initiatives at the organizational level
- Review and approve major process design strategies, ensuring scalability and sustainability
- Ensure the team effectively balances global consistency with local adaptability in process design
- Serve as an executive-level liaison with senior global leaders to champion process excellence across the company
- Provide visibility and updates on the value delivered by process initiatives to the executive steering committees
- Navigate organizational landscapes and secure sponsorship for large-scale process transformation programs
Requirements
- Bachelor's or master's degree in a related field such as Computer Science, Engineering, Business Administration, or Industrial Engineering
- Proven experience (8+ years) in process leadership, preferably within the technology industry
- Strong leadership skills with the ability to inspire, motivate, and manage a global team
- Excellent people management including experience managing managers
- In-depth knowledge of process mapping, business process re-engineering, process optimization, and process automation methodologies
- Familiarity with industry-standard frameworks like BPMN, Six Sigma, etc.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
- Outstanding communication and stakeholder management abilities, with the capacity to collaborate effectively with cross-functional teams and senior management
- Experience in leading cross-functional initiatives and driving organizational transformation
- Experience implementing and scaling initiatives across globally dispersed teams
Benefits
- Health and financial benefits
- Time away
- Everyday wellness
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
Business Process Specialist driving process improvements and documentation clarity in global Operations. Organizing training and enhancing cross - functional team collaborations.
Business Operations Specialist in Pharmacy analyzing operational performance and supporting leadership with project planning. Work at UW Health, the #1 hospital in Wisconsin.
Client Onboarding Analyst supporting new clients' onboarding processes at a leading professional services organization in Belfast. Engaging with stakeholders to ensure seamless onboarding and compliance.
Procurement Manager guiding sourcing strategies for Clorox's Cleaning and Professional Products. Driving supplier performance, managing procurement activities, and ensuring operational excellence in a hybrid environment.
Senior Analyst in Risk & Controls supporting risk management and SOX compliance for Booking Holdings. Collaborating to identify and mitigate operational and financial risks across brands while ensuring internal compliance.
Director of Business Operations shaping high - impact initiatives in College Board’s Assessment Delivery team. Driving complex, cross - functional efforts to improve operational efficiency and effectiveness.
![[solidcore] logo](/api/images/solidcore.jpg)
Director leading strategy, planning, and execution of business systems and data infrastructure at solidcore. Focused on scalable systems design and cross - functional collaboration with key stakeholders.
Business Operations Coordinator for People Performance Resources improving operational efficiency and supporting strategic initiatives. Collaborating with COO and managing project coordination in hybrid setup.