Assistant General Manager providing operational support at a restaurant in Hamburg. Leading shifts, training staff, and ensuring quality standards in a family atmosphere.
About the role
- Manager of Technical Adoption leading a team to enhance product utilization and client success at Autodesk. Responsible for developing strategies for onboarding and adoption services.
Responsibilities
- Manage the implementation of processes and plans to ensure effective delivery of onboarding and adoption services for Autodesk products
- Measure and monitor performance against established service levels to ensure achievement of individual and team targets
- Direct investigation and ensure resolution of all escalated issues related to service delivery and customer satisfaction
- Lead and manage staff in implementing initiatives and delivering service plans that support customer satisfaction
- Manage and implement HR programs and initiatives; ensure execution of employee performance plans, onboarding programs, employee development, and coaching initiatives
- Prepare and manage budgets and work closely with senior management on forecasting, discrepancy resolution, and variance trend analysis
- Engage and collaborate with the sales organization to communicate operational details and provide information on adoption service effectiveness
- Drive communication across the organization; ensure new information is coordinated with support and partner teams
- Lead or participate in defining organizational vision, global projects, and strategic initiatives
- Willingness to travel up to 30%
Requirements
- 5+ years of experience leading teams, preferably in a BIC SaaS environment
- Bachelor’s degree required; advanced degree preferred
- Experience leading customer success initiatives to improve service, increase operational efficiency, and support new operating models
- Strong communication skills and ability to build relationships at all levels
- Demonstrated ability to build and maintain strong relationships with enterprise customers
- Flexible, decisive, self-motivated, and proactive
- Comfortable with ambiguity and managing change while driving results
- Proven ability to partner cross-functionally and advocate for the team and the customer
Benefits
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- Comprehensive benefits package
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Leading all aspects of a Peter Pane restaurant as General Manager. Responsible for team management, budgeting, and operational success.
Customer Journey Manager working with product teams to enhance digital customer journeys and provide value within the Segments & Propositions Platform at Lloyds Banking Group.
Head of Construction leading a team at KYOCERA AVX, focusing on innovation in special machine construction. Responsible for project development and ensuring compliance with technical specifications.
Junior Business Manager collaborating with sales and logistics in an international trading company. Engaging with management and participating in diverse business projects to drive growth.
Asset Manager III responsible for overseeing energy usage and strategies at ENFRA in Midland. Managing plant operations and mentoring staff on energy practices.
Business Projects & Development Manager at Cube RM driving business development and managing complex RFP/RFI processes. Focusing on commercial operations and customer success within the Life Sciences sector.
Retail Store Environment Manager overseeing development, production, and inventory management of retail store elements. Managing projects and vendor partners for store openings and renovations.
Store Manager at Lids overseeing retail store performance and training team members for success. Responsible for driving sales results, managing store operations, and ensuring customer satisfaction.
Partner Enablement Manager owning and driving partner programs for next - generation AI tool productivity. Designing onboarding, training, and enablement strategies across Europe as part of a global team.